December 2009 Archive

How to Start Up a Home Business

December 20, 2009

My husband and I dreamt of having a home business for years. We didn’t know the first thing about how to get started. What I came to realize was ...

Customer Service Principles

December 20, 2009

What do these companies have in common, Southwest Airlines, Neiman Marcus, Marriot, Disney, and Enterprise Car Rental? They are all customer service pioneers. Each company has forged a new path ...

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